cnctd.me
Industries / Hospitality

Digital systems for hotels, restaurants & venues

We build the systems that turn guest moments into revenue: digital tipping, payments, upsells, and the operational automation behind them — plus the Hospitality OS, our own product suite of guest revenue, an AI-native PMS, restaurant POS, and payments. Based in Budva, Montenegro, with real ground presence in the Adriatic hospitality market.

What’s leaking money today

Cash-dependent tipping

Guests carry less cash every year. Staff lose income, and venues lose the retention benefits of well-tipped teams.

Missed ancillary revenue

Late checkout, experiences, room upgrades, and add-ons go unsold because there's no digital touchpoint at the moment guests are ready to spend.

Manual operations

Reconciliation, reporting, and guest communication eat staff hours that should go to guests — and errors creep in at every handoff.

Tool sprawl

PMS, POS, channel manager, spreadsheets: systems that don't talk to each other mean numbers that don't add up.

The Hospitality OS

Four products, one system — built for hotels.

Beyond bespoke work, we ship a product suite for hotels: guest revenue, an AI-native PMS, restaurant POS, and payments. Adopt one, or run them as one system with a single guest profile.

Early production

StayFlow AI

The AI guest-revenue layer that sells the right service at the right moment — over your existing PMS.

AIAncillary revenueGuest portal
In pilot

AI-native PMS

A cloud PMS with an AI core and Montenegro compliance built in — not a legacy clone.

PMSComplianceAI-native
In development

Restaurant OS

Order in purchasing, stock and food cost — the restaurant back office that shows where money leaks.

ERPFood costMade in Budva
Client-owned

Together

From cashless QR tips to a payments ecosystem — transfers, marketplace, and a physical card on one balance.

PaymentsP2PMarketplace

Frequently asked questions

Where is your operation leaking revenue?

A one-week audit maps it — and tells you what a system to fix it would cost.

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